Our second One Health Pillar is Operations. Having smooth business services is critical to our success as a healthcare organization. Sometimes Operations feel bigger than each of us. But, we all play a pivotal role for our patients and One Health. From phone answering, patient registration, triage, health maintenance and care gap closure, refills, direct patient care, immunizations or referral management, these are vital services for our patients and must be effective and high quality.
As we continue in our Value-Based Care journey, we need to have efficient and cost-effective services. In addition, we need to provide the highest quality services. If you feel that a process could be improved, please reach out to your leadership team. The One Health Leadership team continues work on your behalf to coordinate with our strategic partners, like Atrium Health and CHESS. Whether it is improving the EMR, increasing wrap services at the clinic level, or improving benefits and payroll services, One Health will continue to strive for top decile Operations.
Thank you to everyone for all that each of you do each and every day to care for our patients.
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